Privacy Policy
Last updated: March 19, 2025
Introduction
Orcha Systems ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website and tell you about your privacy rights and how the law protects you.
Information We Collect
We may collect, use, store and transfer different kinds of personal data about you, including:
- Identity Data: includes first name, last name, username or similar identifier
- Contact Data: includes email address, telephone numbers, and address
- Technical Data: includes internet protocol (IP) address, browser type and version, time zone setting, etc.
- Usage Data: includes information about how you use our website and services
WhatsApp Business Communication
When you choose to contact us via WhatsApp Business, please note the following:
- Your messages will be received and processed by our team to respond to your inquiries
- Your contact information (including your phone number) will be stored in our WhatsApp Business account
- Communication through WhatsApp is subject to WhatsApp's own Terms of Service and Privacy Policy
- We will only use your information to communicate with you regarding your inquiries and our services
- You can request deletion of your conversation history at any time by contacting us
How We Use Your Information
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
- To respond to your inquiries
- To provide you with our services
- To improve our website and services
- To comply with legal obligations
Data Security
We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed.
Your Legal Rights
Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to:
- Request access to your personal data
- Request correction of your personal data
- Request erasure of your personal data
- Object to processing of your personal data
- Request restriction of processing your personal data
- Request transfer of your personal data
- Right to withdraw consent
Contact Us
If you have any questions about this privacy policy or our privacy practices, please contact us at:
Orcha Systems
Kurt-Ewers-Weg
22045 Hamburg
Germany
Email: hello@orcha.systems